Frequently Asked Questions

Yes and No! Price includes ALL setup and pickup. Delivery fee is based on city. Minimum delivery fee is $10 maximum for our service area is $20.

Tonopah
Goodyear
Goodyear- Estrella Mountain Ranch
Litchfield Park
Buckeye
Avondale
Tolleson
Waddell
Surprise
Sun City
Wickenburg
Wittmann
El Mirage
Youngtown
Glendale
Peoria
Phoenix
New River
Carefree
Cave Creek
Anthem
North Phoenix
North Peoria
Peoria
Scottsdale
Tempe
Mesa
Gilbert
Chandler
Areas near and in between those!
*delivery fees apply always*
Areas we don’t service YET: big YET!
•Queen Creek
•San Tan Valley
•Apache Junction
•Casa Grande
•Maricopa

You will receive the unit at drop time and have it overnight. Pickup will be as early as next morning or later depending on our route. 24 hours is not guaranteed.

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as the day before or 4+ hours in advance. If this is the case, we will call the Wednesday before to confirm that someone will be at the party location.

No. The unit should always be cleaned and sanitized. With Bubba's you are guaranteed a clean and sanitized unit. We even sanitize AGAIN at drop!

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords. Once party is over you can go ahead and power down.

We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.

Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

Please check out our policies page for details.

Most of our jumps (all of our character jumps for example) are 13'x13' or 15'x15'. Please note the space required for each jump (listed near the large picture add 1-2ft onto size and that's the required space) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup

Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

We can set up on Grass (our favorite and best for the kids), dirt, rock, asphalt, and concrete.

Yes. There is a link in your receipt once you've ordered or you may contact our office.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.